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General Information
The Business
ELECTRON is an advanced Business Service Provider (BSP) in the Wide Access Network infrastructure and services space, targeting small and medium size businesses in providing managed IT Service Solutions, Networking, Software Assistance and Web Application Services.
ELECTRON provides a unique industry-focused BSP technology solution that delivers extremely targeted products and services. We increase our client site’s profitability by creating additional revenue streams and increase customer loyalty through the aggregation and painless integration of value-added services and technologies.
Market Situation
A growing problem in our technologically advanced society is the increase in security related issues for small to medium sized companies. Government regulations now require companies handling personal and financial data to meet stringent security requirements and many of the smaller companies are struggling to meet them. With the increase in security related incidents over the past few years, companies are struggling to maintain a secure network infrastructure. Internally they often lack the staff and resources to secure their IT assets and therefore struggle to preserve a secure network.
The Solution
A powerfully flexible alternative to traditional Outsourcing, contractors or regular employee staffing, ELECTRONS’ Managed Engagements intelligently apply the best of our technical resources, practices, project- and system management to a carefully defined portion of your IT environment. We work with the client to define an appropriate service-level agreement (SLA) that builds in the expectation that changes happens, and that what a client may need some months down the road might be more, less or just different than what was initially determined. We work to agreed operational goals and commitments in concert with management and employee staff, and become part of our client organization.
The point of an ELECTRON Managed Engagement is to offload responsibility for certain aspects to a specialist who can bring cost savings and operational improvements.
In a Managed Engagement with ELECTRON our clients have a partner who is passionately committed to set goals, with depth of technical and management expertise, and a philosophy of flexibility and cooperation.
ELECTRON has the experience adapting to changing environments. Quickly shifting technical resources in and out of engagements is a core competency of ours. In a Flexible Outsource relationship we can adjust as appropriate to maintain the highest performance standards.
ELECTRON will work out a pricing model for the Flexible Outsource contract period which allows our clients to know in advance what they will pay for varying levels and types of resources as needs may change.
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